Commercials

Three payment points. No surprises.

A commercial framework designed for institutional scale — with predictable costs and the ability to turn document verification into a revenue stream.

01 · Issuance

Credential issuance units

$1.00 → $0.50 per unit

Document issuance is priced by annual volume — the more you issue, the less each unit costs:

  • Tier 1 · 1 – 10,000 units / year$1.00
  • Tier 2 · 10,001 – 50,000 units / year$0.75
  • Tier 3 · 50,001+ units / year$0.50

02 · Verification

Verification commission

30% → 15% platform fee

You set your own fees for third-party document verifiers — DocSec takes a commission on every paid verification. The standard commission is 30%, dropping to 15% once your institution crosses 500 paid verification checks in a month.

03 · Licensing

Departmental licences

from $7,500

One annual licence per office or department. Starter covers 1–5 users including the Department Admin; Growth, Scale and Enterprise tiers expand beyond five users. See tiers below.

Licence tiers

User-tiered pricing that rewards scale

Every departmental licence is renewable annually. Starter licences cover 1–5 users; all higher tiers allow expansion beyond five.

TierUsersPrice per licence / year
Starter1 – 5 users$7,500per licence / year · $1,500 per user
Growth6 – 20 usersStarter + $1,000per user over 5, per year
Scale21 – 50 usersGrowth + $850per user, per year
EnterpriseBest value51+ usersScale + $750per user, per year · best value
20% extended-purchase discount when you pay 5 years upfront. Scaling works by adding licences for each administrative unit or office — with office-based document visibility — and by purchasing supplementary user licences as headcount grows. The same tiered pricing and discount apply to supplementary licences.

Your own stamp

Isolated infrastructure with every tier

Every customer runs on a dedicated, isolated database instance and logically isolated application environment — on ISO 27001 and SOC 2 Type II certified cloud infrastructure. Starter and Growth tiers deploy on DigitalOcean (Regular and Premium); Scale and Enterprise tiers receive fully dedicated Azure compute instances. Enterprise adds the option of a customer-managed database for full data sovereignty.

Onboarding

Start free, scale by licence

Institutional Key User

Free
  • Acts as the System Administrator
  • Global authority over the institutional instance
  • Sets verification fees, manages external EDMS API credentials and provisions departmental licences

Department Administrator

  • The first user added to a new department automatically
  • Manages department-level issuance templates and user permissions
  • Oversees both native credential generation and legacy document ingestion pipelines

Implementation & support

With you after the contract

Data migration

Already using another system for enterprise document management? We'll work with you to make migration possible, for a fee set after a review of the work required.

Training

Remote “Train the Trainer” sessions for Key Users and Departmental Admins are included free with every licence. On-site training can be arranged for a cost covering logistics and other essentials.

Ongoing support

Every active licence includes a 24/7 online ticket portal plus direct phone access to our technical team during standard business hours.

Cybersecurity assurance

The platform codebase passes an annual independent third-party security assessment (OWASP Top 10, API security, dependency scanning). Critical patches are applied in under 24 hours (High: under 72) at no extra cost — and Enterprise licences include one dedicated penetration test of your isolated instance per year.

Get a tailored quote for your institution

Contact our team