Commercials
Three payment points. No surprises.
A commercial framework designed for institutional scale — with predictable costs and the ability to turn document verification into a revenue stream.
01 · Issuance
Credential issuance units
$1.00 → $0.50 per unit
Document issuance is priced by annual volume — the more you issue, the less each unit costs:
- Tier 1 · 1 – 10,000 units / year$1.00
- Tier 2 · 10,001 – 50,000 units / year$0.75
- Tier 3 · 50,001+ units / year$0.50
02 · Verification
Verification commission
30% → 15% platform fee
You set your own fees for third-party document verifiers — DocSec takes a commission on every paid verification. The standard commission is 30%, dropping to 15% once your institution crosses 500 paid verification checks in a month.
03 · Licensing
Departmental licences
from $7,500
One annual licence per office or department. Starter covers 1–5 users including the Department Admin; Growth, Scale and Enterprise tiers expand beyond five users. See tiers below.
Licence tiers
User-tiered pricing that rewards scale
Every departmental licence is renewable annually. Starter licences cover 1–5 users; all higher tiers allow expansion beyond five.
| Tier | Users | Price per licence / year |
|---|---|---|
| Starter | 1 – 5 users | $7,500per licence / year · $1,500 per user |
| Growth | 6 – 20 users | Starter + $1,000per user over 5, per year |
| Scale | 21 – 50 users | Growth + $850per user, per year |
| EnterpriseBest value | 51+ users | Scale + $750per user, per year · best value |
Your own stamp
Isolated infrastructure with every tier
Every customer runs on a dedicated, isolated database instance and logically isolated application environment — on ISO 27001 and SOC 2 Type II certified cloud infrastructure. Starter and Growth tiers deploy on DigitalOcean (Regular and Premium); Scale and Enterprise tiers receive fully dedicated Azure compute instances. Enterprise adds the option of a customer-managed database for full data sovereignty.
Onboarding
Start free, scale by licence
Institutional Key User
Free- Acts as the System Administrator
- Global authority over the institutional instance
- Sets verification fees, manages external EDMS API credentials and provisions departmental licences
Department Administrator
- The first user added to a new department automatically
- Manages department-level issuance templates and user permissions
- Oversees both native credential generation and legacy document ingestion pipelines
Implementation & support
With you after the contract
Data migration
Already using another system for enterprise document management? We'll work with you to make migration possible, for a fee set after a review of the work required.
Training
Remote “Train the Trainer” sessions for Key Users and Departmental Admins are included free with every licence. On-site training can be arranged for a cost covering logistics and other essentials.
Ongoing support
Every active licence includes a 24/7 online ticket portal plus direct phone access to our technical team during standard business hours.
Cybersecurity assurance
The platform codebase passes an annual independent third-party security assessment (OWASP Top 10, API security, dependency scanning). Critical patches are applied in under 24 hours (High: under 72) at no extra cost — and Enterprise licences include one dedicated penetration test of your isolated instance per year.
